Crazy Egg

Active

Crazy Egg is a hosted tool for heatmaps, session recordings, A/B tests and web analytics, with data stored in the US on Amazon Web Services. Plans are billed yearly and sized by tracked pageviews, which count only pages with heatmaps or tests; its pixel uses first-party cookies and has no cookieless mode.

  • Heatmaps & replay
  • Cloud
  • Based in United States
  • Founded 2006
  • Checked 17 Sep 2026

Tracking script

2.65 KB compressed

7.61 KB uncompressed · measured 17 Sep 2026

0.5 KB1 KB5 KB10 KB50 KB100 KBAckee: 8.08 KBAdobe Analytics: 52.0 KBAmplitude: 64.0 KBAptabase: 1.27 KBCabin: 1.17 KBCounter.dev: 0.43 KBCountly: 36.4 KBDataFast: 5.13 KBDatabuddy: 11.0 KBFathom Analytics: 2.04 KBFullstory: 93.7 KBGoatCounter: 3.24 KBGoogle Analytics 4: 145.9 KBHeap: 6.01 KB (loader file)Humblytics: 16.2 KBKoko Analytics: 0.81 KBLite Analytics: 1.09 KBLitlyx: 1.17 KBMatomo: 21.6 KBMicroanalytics: 1.15 KBMicrosoft Clarity: 0.51 KB (loader file)Mixpanel: 32.7 KBOpenPanel: 3.20 KBOvertracking: 4.80 KBPendo: 233.1 KBPirsch: 3.42 KBPiwik PRO: 22.9 KBPlausible: 2.43 KBPostHog: 95.3 KBPretty Insights: 6.83 KBRybbit: 10.6 KBSeline: 1.89 KBSentinelPro: 5.19 KBSimple Analytics: 3.74 KBStatable: 2.18 KBSwetrix: 6.05 KBTelemetryDeck: 0.47 KBTinyAnalytics: 6.99 KBUmami: 2.26 KBVemetric: 2.71 KBVisitors: 6.99 KBCrazy Egg: 2.65 KB2.65 KB
Lighter than 26 of the 39 other measured scripts. Each line is one tool; hover to see which.

Price

FromFree
At 100k pageviews$99/mo

Billed by pageviews · billed yearly · checked 17 Sep 2026

$0$300$59910k100k1MUp to 5,000 pageviews: $29/mo (Starter)Up to 150,000 pageviews: $99/mo (Plus)Up to 500,000 pageviews: $249/mo (Pro)Up to 1,000,000 pageviews: $599/mo (Enterprise)$99/mo at 100k
Cheapest monthly price for each published traffic level, in pageviews. Hover a point for the plan.

Paid plans are billed annually and start with a 30-day free trial. Crazy Egg also has a separate free product with website analytics and surveys.

All plans and prices →

Privacy and data

Cookies
Used
set by default
Data location
US
Cloud
Self-hosting
No
Source code
Closed

Plans

Free plan
Yes
no fixed limit published
Billing unit
Pageviews
Sites on entry plan
Unlimited
Data retention
6 months

Strengths

  • Heatmaps track every pageview on the pages you select by default, and a lower sample rate can be set per heatmap to use fewer tracked pageviews.
  • The Web Analytics dashboard reports visitors, sessions, bounce rate and session duration by country, device, browser, entry page, referrer and all five UTM parameters.
  • Conversions can be counted on clicks, page visits, form submissions, ad pixel events, ecommerce events, a script call or GA4 events fired in the browser, and funnels are built from them.
  • Stores IPv4 addresses with the last octet set to zero and masks typed characters in recordings inside the browser, and page elements can be excluded from recordings.
  • Sends notifications about conversions and survey responses by email, to Slack, to an API endpoint or through Zapier.

Watch-outs

  • The tracking script sets first-party cookies, including one that keeps visitor and session data for a year, and writes to local storage too; no cookieless mode is described.
  • Web Analytics aims to process up to about 1,000 sessions a day per site and samples traffic above that, so busy sites see sampled figures.
  • All data is stored in the US on Amazon Web Services, and the help center names no other region.
  • Paid plans are billed annually, and their 30-day trial needs a credit card. The terms say Crazy Egg sends no notice before a trial ends.
  • Starter keeps recordings for six months and Plus or higher for two years, and the errors report, which starts at Plus, works only while recordings are on.

Who it suits

Crazy Egg is a hosted tool for heatmaps, session recordings, A/B tests, surveys and popup calls to action, with a Web Analytics dashboard on every plan. Paid plans are sized by tracked pageviews, which the FAQ describes as views of the pages you choose to track rather than all of a site’s traffic, and recordings are counted separately.

The free plan needs no credit card and covers Web Analytics, instant heatmaps, conversion analytics and surveys. Every plan includes unlimited website domains and team members, and the FAQ suggests that agencies add each client as a non-admin member with access to that client’s site only.

Web Analytics can also draw on a connected Google Analytics 4 property, and the vendor says it then works without the Crazy Egg script on your site.

Setup

After signing up, click Install Crazy Egg in the sidebar to get the tracking code and paste it into the head section of every page. Google Tag Manager, Segment and integrations for WordPress, Shopify, Squarespace, Wix, Webflow, Drupal, Joomla and Magento are the alternatives. The WordPress plugin was last updated in November 2024, and its directory entry warns that it has not been tested with the three latest major WordPress releases.

Further domains are added under Options > Sites > Add New Site. Heatmaps are not created for every page automatically: you pick the pages to track, and recordings follow a sampling rate that can be set per domain or switched off.

  • Single snippet
  • WordPress plugin
  • Public API (partly)
  • Data export
  • Slack or webhooks
  • Public dashboard (partly)

Moving from another tool

Crazy Egg imports aggregated Google Analytics 4 data into Web Analytics. Open the sites menu in Web Analytics, choose Google Analytics Settings, sign in with a Google account that can read your properties and grant read-only access. The connector’s FAQ allows five properties on the free plan and 100 on paid plans.

The import brings in a fixed set of GA4 metrics and dimensions, including channel, UTM parameters, landing page, device, country, region and city. Only the 2,000 values with the most visitors per dimension are kept, and the rest are grouped as Other. Historical data is backfilled, but heatmaps and recordings still need the tracking script.

Features

As documented on the vendor’s own pages. “Partly” means the feature has limits or is only on some plans.

Tracking & Reporting

  • Pageviews & visitorsPartly
  • Live visitor count: yes
  • Top pages report: yes
  • Top referrers: yes
  • UTM campaign tracking: yes
  • Country & city breakdownPartly
  • Device, browser, OS: yes
  • Bounce / engagement: yes
  • Time on site: yes
  • Custom eventsPartly
  • Goals / conversions: yes
  • Funnels: yes
  • Outbound link trackingPartly
  • File download trackingPartly
  • 404 / error trackingPartly

Pricing & Plans

  • Unlimited sites on entry plan: yes

Privacy & Compliance

  • Cookieless by default: no
  • No personal data collected (vendor’s position)Partly
  • No consent banner needed (vendor’s position): no
  • Data hosted in EU: no
  • Data hosted in US: yes
  • Self-hostable: no
  • Open source: no
  • Data retention6 months
  • Bot & spam filtering: yes

Setup & Integrations

  • Single-snippet install: yes
  • WordPress plugin: yes
  • Proxy / first-party domain: no
  • Public APIPartly
  • Data export (CSV/JSON): yes
  • Google Search Console connector: no
  • Email digestsNot confirmed
  • Slack / webhook alerts: yes
  • Public shareable dashboardPartly

Platforms & frameworks

What the vendor documents. A platform that is not listed has no guide, plugin or package from the vendor.

  • Shopify: yes
  • WooCommercePartly
  • Webflow: yes
  • Squarespace: yes
  • Wix: yes
  • DrupalPartly
  • Google Tag Manager: yes
  • Server-side tracking: yes

Questions and answers

Does Crazy Egg use cookies?

Yes. The FAQ says the tracking pixel uses only first-party cookies, and the cookie policy lists one that stores visitor and session information for a year, plus several local storage entries. Web Analytics uses a cookie to tell new visitors from returning ones. Whether you need consent depends on the rules that apply to your site.

Is there a free Crazy Egg plan?

Yes. The free plan needs no credit card and includes Web Analytics, instant heatmaps, conversion analytics and surveys. Heatmap reports, recordings and A/B tests come with paid plans, which are billed annually and offer a 30-day trial that requires a credit card.

What happens when I reach my plan limit?

Data collection pauses and resumes on the first day of the following month. Crazy Egg does not charge overages, and you can upgrade or buy extra heatmap or recording capacity as an add-on at any time.

Where is Crazy Egg data stored?

In the US, on Amazon Web Services, with servers in data centers on both coasts according to the help center. Crazy Egg is offered only as a hosted service, and customers can ask for a data processing agreement.

Sources and checks

Status
Active, checked 17 Sep 2026
Prices
Checked 17 Sep 2026 on the vendor’s pricing page ↗
Tracking script
Measured 17 Sep 2026: downloaded and compressed the same way for every tool
Features
From the vendor’s pages, checked 18 Sep 2026
This page
Text updated 17 Sep 2026

How each value is collected: methodology. Why tools get no overall score: our reasoning.

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Same category, ordered by how many traits they share with Crazy Egg: cookie handling, self-hosting and open code. The full list, with the difference in price and script size, is on the alternatives page.

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