LinkScan

LinkScan Reference Manual

Section 14

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LinkScan Support

Technical Support is available via e-mail from Electronic Software Publishing Corporation at mailto:linkscan@elsop.com.

Also see the Support Section of our website at:

When contacting the LinkScan engineers, please try and provide as much of the following information as you can:

Diagnostic Tools

When our engineers need more details concerning your LinkScan installation and configuration, they may ask you to run a small diagnostic utility that will create a summary of your setup. If you feel it is appropriate, please do not hesitate to supply this with your initial enquiry. From the command line, simply execute the following program and attach the linkdiag.txt file to your message:

C:\>cd LinkScan

C:\LinkScan>perl linkdiag.pl
Welcome to the LinkScan 9.0 Diagnostics.
This utility creates the ASCII file linkdiag.txt.
Please mail this file to linkscan@elsop.com on request.
Server Name: malch
Login  Name: malch
Current Working Dir: C:/LinkScan/
Completed!
C:\LinkScan>

LinkScan Reference Manual. Section 14. LinkScan Support
LinkScan Version 9.0
© Copyright 1997-2001 Electronic Software Publishing Corporation (Elsop)
LinkScan™ and Elsop™ are Trademarks of Electronic Software Publishing Corporation

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